Limited One Year Warranty
Envy Snow Sports warrants that Ski Frames sold directly from Envy Snow Sports will be free of any defects and workmanship for one (1) year from the purchase date. Envy Snow Sports will be responsible for repair and replacement parts of only defective products that is deemed defective according to Envy Snow Sports judgement. Envy Snow Sports is not responsible for any costs or damages to the Ski Frames due to misuse of the product. For any questions regarding the warranty please feel free to reach out to an Envy Snow Sports Representative at envysnowsports.com.
Extended Three Year Warranty
The three (3) year Ski Frame warranty is available for $19.99. The warranty will last up to three years after the purchase date. You must provide proof of purchase. Envy Snow Sports will be responsible for repair and replacement parts of only defective products that is deemed defective according to Envy Snow Sports judgement. Envy is not responsible for any costs or damages to the Ski Frames due to misuse of the product. For any questions regarding the warranty please feel free to reach out to an Envy Snow Sports Representative at envysnowsports.com.
Both the Limited One Year Warranty and Three Year Warranty apply only to the original Ski Frame purchaser. You must provide Envy Snow Sports with proof of purchase as the original purchaser.
Customers are responsible for all shipping charges regarding replacement or repair parts.
If you bought your Ski Frames from a third party the warranty does not apply to those Ski Frames. Unless it was from Amazon from the Envy Snow Sports account.
If you bought your Ski Frames from a retail shop then you must contact that retail shop and follow their warranty process.
Normal wear and tear to the Frames is not covered in Warranty. Wear and tear examples; chairlift, trees, using wrong equipment to tighten or adjust the Ski Frames, scratches, or damages from misuse. Any questions regarding to Envy’s definition of normal wear and tear activities please contact us.
All parts are subject to the availability of each specific part. Envy will do our best to match the exact part when replacing it.
Data We Collect
We use the information that you provide to us through our website to help with your experience with us. We use this information to customize your account to make it as easy as possible to work with Envy. The information is used for orders, deliver products, payments, services, and to keep your account updated. To learn more please contact us with any questions you may have regarding the data we collect.
Envy Snow Sports takes every measure to help secure the information that is shared with us. We use a Secure Sockets Layer that is provided to us through Squarespace. Secure Sockets Layer is a system that secures the connection between your browser and our website. It provides three important security benefits:
Privacy: Encrypts the connection between the browser and web server and securely transmits information to prevent unauthorized parties from eavesdropping.
Data Integrity: Prevents unauthorized parties from altering data during transmission.
Authentication: Protects against impersonation by requiring web server proof of identity.
To learn more please contact us with any questions you may have regarding the practices we take to secure your information on our website.
WARNING – Skiing involves risk and is dangerous for you and others around you. Please be aware of your physical conditions and ride limits. Depending on your plans, contact an instructor or a certified mountain guide for assistance if necessary. The Envy Ski Frame is made for alpine skiing only and shall not be used for any other activity. Make sure to read all of the instruction guidelines before taking the Ski Frames on the mountain. Envy Snow Sports suggests you check the equipment and properly check each screw for proper tightness. The Ski Frames were designed to be safe and meets DIN settings and ISO 5355 standards. All alpine ski bindings must be adjusted to the Ski Frame by a professional ski technician. Envy Snow Sports is not responsible for any injuries you may sustain while skiing. For more information or any questions please feel free to reach out to us at any time.
Always follow the rider’s responsibility code at all times while skiing the mountain with your new Envy Ski Frames!