Shipping

Payments & Rates

  • Envy uses a flat ground shipping and handling rate of $24.99.

  • Envy offers expedited shipping as well (rates are higher, see rates at checkout)

  • Envy accepts all major credit cards

  • You will be charged once your order has shipped from our warehouse

Where does Envy Ship?

  • Envy does NOT ship to PO Boxes

  • Envy currently only ships within the United States but if you are interested in ordering Ski Frames and are located outside the US please contact Envy Snow Sports directly.

When will my order ship?

  • Orders will process and ship within 48 hours of when the order has been placed

  • Orders ship Monday-Friday excluding Holidays

  • Customers will receive an order confirmation email along with the tracking number

  • Standard UPS shipping takes 3-7 business days to reach its destination.

  • Expedited UPS shipping takes 1-2 business days to reach its destination.

 

Returns

  1. Envy has a 100% satisfaction guarantee. If you do not like your Ski Frames you will receive a full refund on your order with proof of purchase within 60 days of the purchase date for all undamaged Ski Frames.

  2. You must provide proof of purchase and must be the original purchaser of the Ski Frames in order to fulfill your return request for undamaged Ski Frames.

  3. Return refunds will typically appear on credit card accounts during the following billing cycle from the original date of purchase.

  4. If purchased from a retail shop, you must send your Ski Frames back to the original place of purchase.

  5. Envy Snow Sports does not grant returns to purchases from online third parties (excluding Amazon.com).

  6. Purchases made from the Envy Snow Sports account on Amazon.com are eligible for returns only to the original purchaser.

  7. Buyers are not covered under warranty if there's excessive damage to the ski frame. Excessive damage includes:

    • Broken plastic calf support or bindings

    • Badly dented/bent aluminum

    • Broken straps

    • Any damage that is outside the normal wear and tear of skiing

    • For more information on normal wear and tear see the warranty details

 

*Envy Snow Sports has final word of what is excessive damage*